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Applying Troubleshooting Methodologies Component 1 Term Paper

Tool Usage:

The following steps overview how to use Symantec Endpoint Protection:

1. Select Start (All Programs (Symantec Endpoint Protection (Symantec Endpoint Protection.

2. The status of "Your computer is protected." Should be displayed. If it is not, take the listed actions on screen to turn on protection. Select the "Live Update" button on the left-side of the screen.

3. Live Update will run and update virus definitions. When complete select "Close."

Analysis of Results:

Ensuring anti-virus definitions are up-to-date using Live Update ensures that the most recent virus threats are protected against when scans are run. Since Live Update was run the computer is safer against attacks and information on the computer and transmitted when on the internet is safer.

References

Anonymous. (August 3, 2011). How...

Retrieved from http://www.microsoft.com/atwork/maintenance/speed.aspx
Broida, Rick. (April 15, 2009). Disable Vista's Scheduled Disk-Defragmenting. Retrieved http://www.pcworld.com/article/163215/disable_vistas_scheduled_diskdefragmenting.html

Mitchell, Bradley. (May 13, 2010). Can't Connect to the Internet? Retrieved from http://compnetworking.about.com/od/internetaccessbestuses/tp/fixing-cant-connect-to-internet-problems.htm

O'Donnell, Bob. (January 1, 2005). PC Hardware Troubleshooting Tips. Retrieved from http://www.everythingcomputers.com/pc_hardware_trouble.htm

Pinnington, Dan. (June, 2004). Top Ten Steps For Computer Troubleshooting. Retrieved from http://apps.americanbar.org/lpm/lpt/articles/tch06041.html

Symantec. Retrieved on September 20, 2011. Retrieved form http://www.symantec.com/index.jsp

Sources used in this document:
References

Anonymous. (August 3, 2011). How to make a computer faster: 6 ways to speed up your PC. Retrieved from http://www.microsoft.com/atwork/maintenance/speed.aspx

Broida, Rick. (April 15, 2009). Disable Vista's Scheduled Disk-Defragmenting. Retrieved http://www.pcworld.com/article/163215/disable_vistas_scheduled_diskdefragmenting.html

Mitchell, Bradley. (May 13, 2010). Can't Connect to the Internet? Retrieved from http://compnetworking.about.com/od/internetaccessbestuses/tp/fixing-cant-connect-to-internet-problems.htm

O'Donnell, Bob. (January 1, 2005). PC Hardware Troubleshooting Tips. Retrieved from http://www.everythingcomputers.com/pc_hardware_trouble.htm
Pinnington, Dan. (June, 2004). Top Ten Steps For Computer Troubleshooting. Retrieved from http://apps.americanbar.org/lpm/lpt/articles/tch06041.html
Symantec. Retrieved on September 20, 2011. Retrieved form http://www.symantec.com/index.jsp
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